Because of its extensive functionalities it has already been positioned by project-driven organisations as a direct competitor to major players such as Salesforce and Oracle. It certifies employees by enabling Office 365 productivity tools like Excel, SharePoint, and Skype within the context of your business processes, roles and jobs. It adapts to business changes quickly, hence a flexible application that deploy purpose-built, industry-specific cloud solutions for Sales, Marketing, Finance, PSA, Operations, Logistics, Customer Service, Human Resource Management and Field Service…all under one roof.
The application has the tools to assure that the right data is provided to the right employees—whether they are using the web, mobile or MS Outlook. It simplifies processes like building lead and client lists, creating campaigns targeted at specific prospects, measuring results and executing follow-ups. Simply put, Dynamics 365 is an alternative way to license and utilize business applications with significant additional functions. It can be purchased as individual business “solution”, or as a “bundle of apps” under specific “plan” with the flexibility to customise solutions in line with your business needs and goals. It comprises of a series of cloud-based workloads that enable key functionality and business process coverage. It’s like, when businesses choose a piece of technology to implement, they always consider 3-5 years performance period. Similarly, if a company decides to prioritize something, it not only looks at its performance but also observes its adaptability to their growing business needs…and that's the kind of benefit Dynamics 365 bring.

Automating the Sales and Marketing Process: connects sales and marketing services to help drive revenue, enables users to build and track relationships with their genuine customers, get an in-depth insight, generate leads, and close sales within the allotted time period. This way, the concerned staff needs to spend time dealing with only hot prospects. Cold or dead enquiries are eliminated before getting passed on to the sales team.

Single Dashboard Operation: cover all aspects of budgeting, planning, reporting, manufacturing, and supply chain management viz; hiring, on boarding, performance management, compensation, benefits can all be managed on a single dashboard.

Project Service Automation: automates prolonged recurring tasks, warn employees of open client issues including functions for resource management, contracts and budgeting., and automatically send important emails to clients and partners, so your client orders and enquiries are well attended. An end to end project, PSA empowers sales and delivery teams to successfully engage customers and deliver invoiceable projects on time and within budget, by helping you plan, estimate and bill projects, list out resources to optimize utilization, check and approve project tasks, time and expenses, enable internal and external team participation, and monitor key project and resource-related performance metrics. Nutshell is, MS Dynamics 365, the cloud-based ERP application delivers you a complete, efficient, effective and powerful control over all your business needs and operations and help bring in loop all your business functionalities hassle-free!