Microsoft Dynamics 365 is a modern enterprise business application that combines Dynamics ERP and CRM solutions into a sole purpose-built application and cloud service to manage core business functionalities such as Finance and Operations, Customer Service, Project Service Automation, Marketing, Sales and Field Services. Enhance your operations and financials to make real-time, drive growth, efficient decisions at global scale with Microsoft’s most innovative strategic ERP, an end to end intelligent business application, Microsoft Dynamics 365. Microsoft Dynamics CRM and Dynamics AX come together to create Microsoft Dynamics 365 Enterprise Edition. Microsoft Dynamics 365 comprises a range of end-to-end, cloud based, intelligent business applications that empower business users to track leads, drive sales and improve operations using modern, mobile, enterprise-ready intelligent business apps from the cloud.

Deep integration between Dynamics 365 and Office 365 connects the structured workflow of business apps with the unstructured work of collaboration empowering employees with a much more productive experience. It is designed to change the way in which businesses distribute, and employees consume, the business applications they need to drive increased productivity. Dynamics 365 merges CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, marketing, field service, project service automation, financials, and operations. These new apps are “purpose-built,” helping you manage specific business functions based on what you need. You can start with Sales and continue to add apps as those needs change.